Terms of Service

1. Acceptance

By downloading or using Roots, you agree to these terms. If you do not agree, do not use the app.

2. The service

Roots is a wellness app that delivers audio-based moments, reflection prompts, and AI coaching. It is provided "as is" without any warranty.

3. Not medical or therapeutic advice

Roots is not a substitute for professional medical, psychological, or therapeutic care. If you are in crisis, contact emergency services or a qualified professional. The AI coach is a software tool, not a licensed practitioner.

4. Subscriptions and purchases

• Subscriptions are billed via Apple App Store or Google Play, governed by their respective terms.
• Current pricing: $9.99/month or $59.99/year, with a 7-day free trial. Prices may change with notice.
• Cancel at any time via your device's subscription settings (Settings → Apple ID → Subscriptions on iOS; Play Store → Subscriptions on Android). Cancellations take effect at the end of the current billing period.
• Refunds are handled by Apple and Google per their policies. We cannot issue refunds directly — visit reportaproblem.apple.com for Apple refund requests.

5. Content license

Audio, text, and visual content in Roots is co-created with Indigenous knowledge holders from the Huni Kuin community in Acre, Brazil. You receive a personal, non-transferable license to use the content within the app. You may not redistribute, record, or republish the content without written permission.

6. Your conduct

Do not use the app to harm yourself or others, to circumvent subscription controls, or to abuse the AI rate limits.

7. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the app.

8. Changes

We may update these terms. Material changes will be surfaced in-app, and continued use constitutes acceptance.

9. Contact

roots@celba.me (general support) · privacy@roots.celba.me (privacy-specific)